Edgecomputepro

Privacy policy

Edgecomputepro (“we”, “us”) respects your privacy. This policy explains how we handle personal information when you use https://edgecomputepro.digital or enrol in technical analysis training for commodity market chart reading.

Data controller

Edgecomputepro
3 Barnett Street, Detention, Tasmania
Email: info@edgecomputepro.digital
Phone: (03) 6241 7558

Information we collect

  • Identity and contact details you submit via enquiry forms (name, email, message content, programme interest, optional experience level)
  • Correspondence by email or phone
  • Enrolment and billing records required to deliver tuition
  • Technical logs such as browser type and approximate location derived from IP address when you visit the site
  • Cookie-related data as described in our cookies policy

We do not ask for trading account passwords, government identity documents, or payment card numbers through the website form.

Purpose of processing

We use personal information to respond to enquiries, schedule tuition, deliver materials, process invoices and refunds, improve the site, and meet legal record-keeping duties under Australian law.

We retain enquiry records for up to twenty-four months if no enrolment follows. Enrolment and invoice records are kept for seven years to satisfy ordinary business and tax requirements, then securely deleted or archived in anonymised form where feasible.

Sharing

We do not sell personal information. We may share limited data with service providers who host email, accounting, or web infrastructure under confidentiality obligations, or when required by law.

International transfers

Some infrastructure providers may store data in data centres outside Australia. Where that occurs, we take reasonable steps to ensure comparable privacy protections apply.

Your rights

You may request access to personal information we hold about you, correction of inaccuracies, or deletion where we are not required to retain it. Contact info@edgecomputepro.digital. You may also lodge a complaint with the Office of the Australian Information Commissioner.

Security

We apply reasonable administrative and technical safeguards. No transmission method is perfectly secure; please use discretion when emailing sensitive details.

Children

Tuition is aimed at adults. We do not knowingly collect personal information from children under sixteen.

Updates

We may revise this policy periodically. The version on this page is the current one.